Ticket to Work

Ticket to Work Overview

Choosing to work is a big decision for disability beneficiaries. That’s why the Ticket to Work Program and Work Incentives help provide a safety net for people who receive Social Security benefits as they explore work that is right for them.

The “Ticket to Work” is a Social Security program designed to give recipients of SSI/SSDI greater choices in receiving employment services that may help them go or return to work.

Individuals are ticket eligible if they receive SSI/SSDI cash benefits under SSA's adult disability standard, are between the ages of 18 to 64, and have one of the following:

  • An impairment for which medical improvement is either not expected or cannot be predicted;


  • An impairment that is expected to improve and the beneficiary has undergone at least one Continuing Disability Review (CDR)

Participation in the program is completely voluntary, and individuals do not have to take part in the program to keep their disability benefits. The “ticket” has no cash value and cannot be cashed.

Under the Ticket Program, individuals can receive employment services, vocational services or other services to help them go or return to work.  An approved Employment Network (EN) can provide these services.  Employment Networks are public and/or private providers approved by the SSA to assist people in receiving the services they need to achieve their employment goal.  The services they receive are provided at no cost.

When an individual and an Employment Network agree to work together, the individual will assign his/her "ticket" to that EN, and will then be exempted from SSA's Continuing Disability Reviews (CDR) as long as the ticket is in “use,” as defined by the SSA.

Once a Ticket holder has been issued a Ticket to Work, the Ticket will be considered “assigned” at the time the beneficiary chooses to sign an Individualized Plan of Employment (IPE) with a State VR Agency or an approved Employment Network (EN).

When a Ticket holder un-assigns or stops using the Ticket, the Ticket holder will again be subject to CDR. However, Ticket assignment, un-assignment, or non-use of the Ticket has no affect on the Ticket holder’s SSA benefits.

A Ticket holder’s Ticket to Work benefits for returning to work may be reviewed by contacting the Ticket Help Line toll free at 1-866-968-7842 (TTY: 1-866-833-2967, Monday through Friday 8:00AM-8:00PM Eastern time. Additional information regarding the Ticket to Work Program may be found at http://www.chooseworkttw.net/

Protection and Advocacy services for Beneficiaries of Social Security (PABSS) may be obtained by contacting the Georgia Advocacy Office toll free at 1-800-537-2329, 1-800-255-0135(TDD,  404-885-1234(voice)

Work Incentive Planning and Assistance (WIPA) services may be accessed by contacting
GVRA WIPA Customer Care at
1-844-FOR-WIPA (367-9472)

The GVRA/Vocational Rehabilitation Program is an approved Employment Network.

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